Bangalore IT Park, India: Phone Booth Deployment Case Study

Project Background

We were introduced to Mumbai-based Indian trading company MINI SOUQ through a mutual contact in June 2024. The end client of this project is a local IT enterprise located at the Bangalore IT Park.

The project required deploying 40 single-person phone booths across an 8-story office building, with 5 units on each floor. The end-user operates a high-density open-plan office, where employees regularly need private space for personal calls, voice meetings, and video conferences. Instead of focusing only on pricing as in regular RFQs, this project conducted comprehensive evaluations from the very beginning, including color matching, packaging protection, sound insulation performance, installation efficiency, component identification, and bulk delivery capability.

The client and end-user spent 10 days visiting 12 suppliers in China, conducting on-site comparisons of product quality, packaging solutions, and installation methods before making their final decision.

Client’s Initial Requirements & Core Concerns

At the project preparation stage, the client had several strict, practical requirements rather than simple product parameters.

First, complex floor-by-floor color management. The client required different exterior and interior colors for booths on each floor. Importantly, the interior color schemes would not be confirmed before shipment and would only be assigned to each floor based on on-site conditions after the goods arrived in India. This meant we needed to make separate packaging and delivery arrangements for interior PET panels in advance.

Second, strict performance and configuration standards. The booths must meet Class B sound insulation (approx. 26 dB) and remain comfortable for users even after more than 30 minutes inside. Standard configurations include motion-sensor lighting, an internal LED strip, two power outlets, one USB port, a fan control switch, and a lockable internal glass door.

Third, high concerns over packaging and installation risks. As it was an international bulk project to India, the client was concerned about surface scratches, unclear component identification, and complicated on-site installation. They also pointed out that unclear installation procedures would lead to high local after-sales technical support costs.

Fourth, mobility vs stability balance. The client wanted booths equipped with casters for easy relocation, but we knew that frequent movement after leveling would cause door misalignment, gaps, and reduced sound insulation. We needed to meet their mobility needs while providing professional usage recommendations.

Why Phone Booths Instead of Traditional Fixed Cubicles

For this high-density IT open office, the client chose prefabricated phone booths over fixed partition cubicles for three practical reasons:

Suitable for multi-floor bulk deployment. Fixed partitions require long construction periods and heavy on-site coordination, which will seriously disrupt daily office operations. Prefabricated booths only need simple on-site assembly, making them ideal for simultaneous deployment across 8 floors.
Act as supplementary private spaces. The end-user did not plan to rebuild the entire office layout but only needed additional private spaces within the existing open office for calls and short video meetings.
Stable standardized quality control. Mass production in a factory ensures consistent color coding, component numbering, packaging, and installation standards, which are hard to achieve with on-site-constructed fixed cubicles.

Target Configuration Summary

40 single-person booths, 5 units per floor across 8 floors.

Class B sound insulation ~26 dB
1.2mm steel plate + 53mm hollow core board aluminum frame
Full standard internal electrical & sensor configurations
Caster equipped, recommended to level and fix after installation
Separate exterior & interior floor-specific color schemes
Single-pane front & rear glass (cost-effective version meeting project basic demands, compared with the laminated glass showroom version)

Solutions to On-Site & Cross-Border Challenges

The actual difficulty of this project was not the booth itself, but rather the control of details in color allocation, packaging protection, simplified installation, and bulk cross-border delivery. We solved each issue accordingly:

Unconfirmed interior color before shipment

We adopted individual independent packaging for all interior PET panels, so they can be freely allocated to each floor on site without mixing confusion during installation.
Transport scratch risks

We used full protective film for panels, frames, glass, and accessories; separate packaging for each part; clear part-number labeling; and outer wooden crate packaging. The client confirmed that our packaging solution was the most complete and reliable among the 12 suppliers they visited and officially required wooden-crate packaging for this project.
Complicated installation concerns

The client came back to our factory for a self-installation test. With our technical guidance and detailed manual, non-professional staff assembled one booth in 50 minutes. Especially the door hardware and tension were fully pre-adjusted at the factory; only a simple hanging installation was needed on-site, completed within 30 seconds by two people.
Mobility & stability balance

We supplied booths with casters as required, but clearly advised the client to level and secure the booths after installation to avoid door deformation and degradation of sound insulation caused by frequent movement.
Higher requirements on documentation, labeling & noise control

The client further required fan noise ≤24 dB, one-to-one matching between component ID and installation manual part numbers, separate labeled screw packaging, and branded outer cartons.

We completed full, process-traceable management: raw material inspection & photography, pre-production sample confirmation, trial assembly & function testing, multi-angle component photography & labeling, box-loading photos, container-loading & sealing archive. All records can be verified remotely by the client.

Project Execution & Final Results

After confirming the color scheme, packaging, installation method, configuration, fan noise, and numbering system, the client paid the deposit one week later. We completed material inspection, trial assembly, packaging documentation, and shipment in accordance with internal standards.

On-site installation started in October 2024. 6 local installers finished all 40 booths within 2 days.

The project’s success lies not only in delivery completion, but also in solving all clients’ core pain points: multi-floor color allocation, international scratch protection, standardized installation management, easy assembly for non-professionals, and controllable bulk execution.

After project completion, the same end user has submitted a new inquiry for an additional 60 units. This Bangalore project has built solid, long-term trust between the two parties.

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Case Study